Keeping Technology Genius
Learn more about our team
Computer Repair Services
Get professional technical assistance without leaving the comfort of your home or office. KTG IT Solutions provides convenient remote support to troubleshoot, diagnose, and resolve a variety of hardware, software, and system-related issues.
Remote Support Requirements:
A reliable, high-speed internet connection is required.
Ensure your device is powered on and accessible.
Chrome Remote Desktop may be required to establish a secure remote connection.
Please allow at least 1–2 hours for troubleshooting and service.
Service Rate: $100.00 per hour.
Billing is based on the actual time spent providing remote technical support. Additional time may be required depending on the complexity of the issue.
Drop off your device or schedule a technician to pick it up for professional troubleshooting and diagnostic services.
Our technicians take the time to thoroughly evaluate your device, identify the underlying issue, and provide recommended repair solutions.
Diagnostic Fee Policy: If you choose to proceed with the recommended repair, the diagnostic fee will be credited toward the total repair cost. Please note that all diagnostic fees are non-refundable, as troubleshooting requires dedicated time, technical expertise, and resources to accurately identify complex hardware and software issues.
1-Year Activation
Payment must be made upfront before the license can be generated. Once payment is received, the download link and license key will be emailed to you.
Who We Are
We’re technology-driven professionals dedicated to making technology work smarter, safer, and more efficiently through innovative IT solutions, expert computer repair, and creating reliable, future-ready experiences for individuals and businesses.
From computer hardware and network infrastructure to cybersecurity and enterprise IT solutions, our experienced team delivers innovative, reliable technology solutions that overcome challenges, improve performance, and prepare individuals and businesses for what’s next. Learn More
